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Buyer Intelligence/Entity drill-in
DemoCompounding Entity · Buyer Profile● Improving · fresh inbound
Samantha Reyes
Cedar Park · FHA bundle · $415K · Stage: Contacted
Touches
1
phone · 1 agent
BANT completion
48%
4 cumulative axes
Sentiment trajectory
↗
fresh interest
Last touch
Today
Marcus Rivera
Next best action
Respond within 10 min
Zillow SLA already breached (47m)
Multi-channel conversation timelineToday
Today
08:14
08:14
Phonevia Zillow— inbound · auto-assigned to Marcus
Zillow lead · Cedar Park FHA bundle
"First-time buyer, FHA-eligible, school-district filter = Leander ISD. $415K ceiling."
Source: ZillowProgram: FHABudget: up to $415K
Today
08:14
08:14
Phonevia Lead queue— auto-assign · Marcus Rivera
Assignment log · 5-min SLA starts
Routed to Marcus per round-robin. Klypp starts the 5-minute response clock.
SLA: 5-min responseAssignee: Marcus
Today
09:01
09:01
Phonevia Klypp alert— 47m elapsed · Escalated to manager
SLA breach · no outbound from Marcus
Zillow lead sat unactioned for 47 minutes. First contact window is closing.
Elapsed: 47 minStatus: breach
Cumulative entity summarySYNTHESIZED
Fresh Zillow inbound this morning with clean first-time-FHA buyer signals: budget ceiling, school-district filter, and program eligibility all on the form. Klypp auto-assigned the lead to Marcus at 08:14 and started the industry-standard 5-minute response clock. 47 minutes later, no outbound attempt has been logged. On Zillow leads, speed-to-lead is the single largest predictor of conversion; every additional five minutes roughly halves the odds.
BANT (cumulative)
Budget48% confidence
$415K ceiling · FHA pre-qualification pending
Zillow form fields
Authority40% confidence
Primary buyer · unknown co-buyer presence
Single name on the Zillow lead
Need62% confidence
Leander ISD school-district match · 3BR / 2BA range
Zillow filters
Timeline38% confidence
Unknown — no conversation yet
Never contacted
Auto-generated next steps
Re-route this lead to the next available ISA if Marcus cannot call within 10 minutes
Add this to Marcus's 1:1 agenda — third SLA breach this month
Confirm FHA pre-qualification and Leander ISD fit on the first call
Schedule Cedar Park tour ladder so inventory is walk-ready within 72 hours
Deal value $415K · Entity health improving